This week at City Rental Services we’ve been considering the effect of new Property Ombudsman Regulations and their new Code of Practice for Residential Letting Agents, which came into effect on 01 October.
There is a huge amount of information and direction to be found in the new Codes and Guidelines – which can be read here and this should be read by all letting agents and buy-to-let landlords in Bristol.
They will benefit from appreciating how tenants should be treated.
The sister organisation to City Rental Services, City Property Lets, has been focusing on the regulation relating to access to tenanted properties in various BS postcodes across the city.
We’re asked to ensure that all tenants grant permission before we go into a property on behalf of a landlord.
Property landlords must also be aware of the need for permission and so it would be advisable to obtain this in writing by email to let your tenants know of an imminent visit.
This way, it should make relations between you and your tenants more transparent and professional, as they know when you may be ‘popping in’ for a maintenance visit or property viewing.
Respecting tenants is vital: after all, it’s a two-way road between landlords and tenants. One party provides the property and the other the payment. So we’ll be revising our systems for keeping tenants fully informed of any visits and updating where needed.
We hope you’ve found this useful – but don’t forget to also check out the Property Ombudsman’s new guidelines here.
If you’re looking for advice on letting rented accommodation in Bristol, please call into 58 Gloucester Road to see us – as an independent letting agency in Bristol, we’re here to help.