Monthly Archives: July 2013

How to manage rented accommodation for 600 student tenants in Bristol over one weekend

It’s been a hectic month at City Rental Services with the annual changeover of our student accommodation in Bristol.

This always keeps us and our student landlords incredibly busy each year, and student rented accommodation remains a core service for our Gloucester Road-based lettings agency.

Nearly 300 students left 50 houses by the 30th June, followed by back-to-back moving in on the 01st July.

This enables students to move their goods straight from one house to another and carry on with their Summer activities – such as working in Bristol, Summer Camps in the USA, travelling abroad, head off to music festivals such as Glastonbury, or simply to get home and spend time with family.

Working back-to-back also avoid the need for goods to be put into storage or transported home, and allows our student tenants across various BS postcodes to get on with their holiday plans.

It also, however, represents us with the annual problem of how to get the student rented houses cleaned and prepared for new student tenants. In our experience, it’s all about balance – if the landlord agrees to pay for the cleaning then the student tenants may not do their fair share, but if no commercial cleaning is undertaken, it’s unlikely that the student houses will be ready in time for new tenants, especially in larger houses with more occupancy.

Make sure you are organized in advance with professional cleaners at the ready, talk with your students, get them to engage with the plan and then put in your share of commercial cleaning. It’s much too late to start the work on the 30th June.

Student landlords should consider the following:

1. Did you inspect the student houses in the run-up to changeover?

2. Did you discuss how the deposit refund would be undertaken?

At City Property Lets, where we undertake the full management of student houses across Bristol and let a further 50 houses with back-to-back swopovers, we make sure that each student house is visited several times in the run-up to 30th June.

We believe that in return for 12 months’ rent, it is appropriate for some commercial cleaning to be undertaken by landlords, to speed up the swopover process and prepare the student houses for new tenants on 01st July.

At City Property Lets, we used five different cleaning companies, moving more than 200 black bin bags and 10 tip visits on a flatbed truck.  We remained open over the whole weekend to ensure a smooth move for our students and a good service to our Landlords and students alike.

Landlords in Bristol who take a hands-on approach, will want to care for their student tenants – they are a valuable commodity.

Make sure rental deposits are refunded quickly and with minimal fuss – or, if you’re fed up with the entire process, why not get in touch with us to discuss our full management service?

We’d like to say a big thank you to our student tenants in Bristol, too – whether choosing a property through City Rental Services or City Property Lets.

If you’d like to find out more about our central Bristol lettings agency, please feel free to get in touch here.

City Rental Services appoints a new Lettings Negotiator in Bristol

We’re really pleased this week at City Rental Services to announce the appointment of a new Lettings Negotiator in our central Bristol lettings agency offices.



Ben Cowles (pictured) joins us due to the growth of our expanding student market.

As a recent graduate himself, 22-year-old Ben has made a great start as a Lettings Negotiator and is already showing us the benefit of a student perspective when it comes to maximizing opportunities in the student rental market.

Ben will be involved with viewings, rented property inspections, property inventories, collating photos of rented properties in our Bristol portfolio, uploading rented property details online, and helping to market student accommodation available in Bristol in his new role with us.

As a well-established and forward-thinking lettings agency in Bristol, it’s great to welcome young blood to the team, and get even more in tune with the student tenants and young professional tenants we deal with here daily.

We still have a few student properties left to rent for student accommodation in Bristol, too, so speak to Ben or one of the team at our Gloucester Road-based offices to find out more details.

If you’d like to find out more about our central Bristol lettings agency, please feel free to get in touch here.

Immigrant tenant legislation Bill to be watered down

We blogged recently at City Rental Services around new migrant status legislation following the Queen’s Speech and the impact on landlords and lettings agencies in Bristol.

You can read the full blog post here.


The proposed new measures were heavily criticized by the National Landlords’ Association, which claimed that the new legislation placed an unfair onus on landlords and letting agencies to check the immigration status of tenants.

We were interested to see in this recent article that the proposed Bill from the Queen’s Speech is to be watered down, with landlords in certain areas being required to carry out the checks – rather than the whole of the UK.

The legislation is still under review, and we’ll be keeping an eye on it for our tenants and landlords in Bristol, of course.

If you’re confused about rented accommodation legislation, requirements, tenancy agreements and related paperwork, pop into our Gloucester Road-based office – we’re here to help and advise.

If you’d like to find out more about our central Bristol lettings agency, please feel free to get in touch here.